Privacy Policy

1. Data We Collect

When you use our website or contact us about a course, we may collect the following:

• Identification data: name, email address, phone number (when provided voluntarily via our contact form)
• Course enrolment data: name, email address, payment reference (processed by a third-party payment provider)
• Usage data: pages visited, browser type, general location (via analytics cookies, only if you consent)
• Communications: messages you send us, including support enquiries and mentor correspondence

Legal basis: Contract performance (course delivery), consent (analytics cookies, marketing), and legitimate interest (security, fraud prevention).

Retention: Enrolment records are kept for 5 years after your last activity. Marketing preferences are retained until you withdraw consent. Contact enquiries are deleted after 2 years.

2. How We Use Your Data

• To process course enrolments and deliver course access
• To send you course updates, mentor feedback, and support responses
• To respond to enquiries submitted through our contact form
• To improve our website and course content (using anonymised analytics data)
• To meet legal obligations under Thai law

We do not sell your personal data. We do not use it for automated decision-making that produces legal or similarly significant effects.

3. Data Sharing

We share data only where necessary:

• Payment processors: to complete course enrolment transactions securely
• Analytics providers (e.g. Google Analytics): only if you consent to analytics cookies
• Hosting and infrastructure providers: who process data on our behalf under data processing agreements
• Legal authorities: if required by Thai law or court order

4. Data Protection

We apply the following measures to protect your data:

• HTTPS encryption for all data transmitted through our website
• Access to personal data restricted to staff who need it for their role
• Third-party service providers assessed for adequate security practices
• Internal review of data handling practices when we change our systems

If we become aware of a data breach that is likely to affect your rights, we will notify you and the relevant Thai authority without undue delay, in line with PDPA requirements.

5. Cookies

We use cookies for essential site functions and, with your consent, for analytics. You can manage your cookie preferences on our Cookie Policy page or through the banner shown on your first visit. Essential cookies cannot be disabled as they are necessary for the site to function.

6. Your Rights Under the PDPA

As a data subject under Thailand's PDPA, you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: ask us to delete your data in certain circumstances
• Restriction: ask us to suspend processing in certain circumstances
• Portability: request your data in a machine-readable format
• Objection: object to processing based on legitimate interest
• Withdraw consent: withdraw consent for analytics or marketing at any time without affecting prior processing
• Complaint: lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) at pdpc.or.th

To exercise any of these rights, email [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal data.

8. Children's Privacy

Our courses are intended for people aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, contact us at [email protected] and we will delete it promptly.

9. Changes to This Policy

We may update this policy when our practices change. If we make significant changes, we will notify enrolled learners by email. Continued use of our site or courses after a policy update constitutes acceptance of the revised terms. The "Last Updated" date at the top of this page reflects the most recent revision.

10. Contact Us

For data-related enquiries:

Loomlogic
54 Tiwanon Road, Talat Khwan, Nonthaburi 11000, Thailand
Email: [email protected]
Phone: +66 92 743 6015